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Terms & Conditions

Price Promise
We promise to provide quality products at competitive prices.

Shopping at
You can order online at 24hrs a day 7 days a week.

We accept major credit and debit cards including Visa, Mastercard, American Express, Diner, Visa Electron and iDeal.  The prices quoted on the site are in Euros. 

Delivery delivers your orders over €25 for free, otherwise €2.99 . If for any reason we have difficulty shipping to your delivery address we will inform you via email. We aim to dispatch all orders that are paid -between Monday and Friday until 4pm- in the same day. We will contact you via email if there is any delay in the expected delivery time, due to any stock shortages. 

VAT is included in the selling price on all appropriate items.

Return Policy
If you are dissatisfied in any way with the products you have ordered, you can find further information on ourReturns & Exchanges page.

All of our items are returnable.

Order Cancellation
You have the right to cancel your order at any point from the time of ordering until seven working days after delivery. To cancel this contract, please email our customer services department, with your order number. If we have already shipped your order, you must return the items intact as detailed in our returns policy.

Complaints Procedure welcomes any comments about our site and products. This will help us improve and provide you with better service / products in the future. For your comments and complaints please email customer services atinfo@joliersocks.comor fill out the form in ourContact Uspage. We aim to respond to your complaint within 24 hours of receipt. 

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